Citizens Committee on Human Rights
QLD Ombudsman
QLD police
QLD CMC
QLD The Premier
Ministerial Correspondence Unit--
QLD fathers4equality-australia
QLD Child Safety HQ
George Colbran MP (narbloc@ozemail.com.au)QLD Townsville
Peter Lindsey MP QLD Townsville
Linda nelson-carr MP QLD Townsville
Jann Stuckey MP QLD
Dads in distress QLD
Human rights QLD
Attorney General QLD
National Office (national@lifeline.org.au)
Mental health QLD--DOCS helpers
Any mens help lines.
Bill Ivinson (Bill.Ivinson@childsafety.qld.gov.au)
Narelle George (Narelle.George@cmc.qld.gov.au); Galea, Adrian (Adrian.Galea@qr.com.au)

And heres the grand Daddy-------------------

Complaints management

How does our complaints management system work?

Any complaint, enquiry or concern will be handled confidentially and promptly.

Where possible, we will try to resolve your issues through the local child safety service centre.

However, because some matters may not be resolved satisfactorily at a local level, there are a number of further options available for proceeding with a complaint.

What you can expect from the Department of Child Safety

Our complaints officers are trained to:

· discuss and record your complaint

· assess and investigate your complaint

· follow procedures and establish timeframes for resolution of your complaint

· provide you with a letter at the close of a concern or complaint if necessary, recommend other resolution options.

However, we will not investigate matters that are being considered by:

· the Crime and Misconduct Commission (CMC) or the courts other policies (for example, standards of care in relation to foster carers)

· the Children Services Tribunal

· the local child safety service centre.





http://www.childsafety.qld.gov.au/department/complaints/



http://www.childsafety.qld.gov.au/contacts/feedback/index.html



Making a complaint

How do I make a complaint?
Stage 1 – Child safety service centre

Your complaint, enquiry or concern should be raised first with the child safety service centre where you received the service. We will handle your complaint promptly, confidentially and fairly. It is the responsibility of every complaints officer to endeavour to resolve all matters as they arise during the daily performance of their duties.

You can speak to your child safety officer, a team leader, or the manager of your local child safety service centre about your complaint, enquiry or concern.
Stage 2 – Child safety zonal office

If the matter is not satisfactorily resolved, you can speak to a complaints officer (client relations officer) in your local child safety zonal office.
Stage 3 - Complaints, Case Review and Investigation Branch

If the matter is still not resolved satisfactorily, you can speak to an officer in the Complaints, Case Review and Investigation Branch at central office.
Stage 4 – Departmental review

If you are still not satisfied, the department may consider conducting a departmental review of your complaint. Alternatively, you can speak to one of the following external agencies:

* Children Services Tribunal

* Commission for Children and Young People and Child Guardian

* Queensland Ombudsman

* Crime and Misconduct Commission.



External agencies

If you make a complaint but are not satisfied with the results of the process, then you can contact one of the following external agencies.

Childrens Services Tribunal

Telephone:

(07) 3225 8346

Local call :

1300 855 345

Website:

Queensland Government: Department of Justice and Attorney-General - www.justice.qld.gov.au/cst

Commission for Children and Young People and Child Guardian

Telephone:

(07) 3247 5525

Freecall:

1800 688 275

Website:

Commission for Children and Young People and Child Guardian - www.ccypcg.qld.gov.au

Queensland Ombudsman

Telephone:

(07) 3005 7000

Freecall:

1800 068 908 (Queensland only)

Website:

Queensland Government: Queensland Ombudsman - www.ombudsman.qld.gov.au

Crime and Misconduct Commission (CMC)

Telephone:

(07) 3360 6060

Freecall:

1800 061 611

Website:

Queensland Government: Crime and Misconduct Commission (CMC) - www.cmc.qld.gov.au



Child Safety After Hours Service Centre

The Child Safety After Hours Service Centre (formerly Crisis Care) is a 24-hour statewide service that provides after hours responses to clients of the department, members of the public and staff from government departments and community agencies in relation to child protection matters.

Telephone:

(07) 3235 9999

Freecall:

1800 177 135 (Queensland only)



Northern Zone

Contact details for child child safety service centres in Northern Zone. For emergencies outside of working hours, contact the Child Safety After Hours Service Centre.

Aitkenvale Child Safety Service Centre

Address:

71 Patrick Street
Aitkenvale Qld 4814

Postal address:

PO Box 246
Aitkenvale BC Qld 4814

Telephone:

(07) 4799 5201

Facsimile:

(07) 4725 4260

Thuringowa Child Safety Service Centre

Address:

Thuringowa Centre
48 Thuringowa Drive
Kirwan Qld 4817

Postal address:

PO Box 113
Thuringowa Central Qld 4817

Telephone:

(07) 4773 8222

Facsimile:

(07) 4773 7523

Townsville North Child Safety Service Centre

Address:

State Govt Building
187-209 Stanley Street
Townsville Qld 4810

Postal address:

PO Box 5339
Townsville MC Qld 4810

Telephone:

(07) 4799 7900

Facsimile:

(07) 4799 7921


All types of media, TV and news papers.

awesome!!

do you feel like you are going around in circles but getting no where?

Nah, I been to busy banging my head against the wall of corruption.:)