if we were a chat group who didn't store history/records and knowledge - how simple all this would be.

When we get do a count of countries which subscribe to AF I'm sure it was up into the 20's, on the members count we probably have a couple of thousand who are currently active over any twelve month period. If godaddy was to get a note from members from all around the world saying that they are less impressed with the service offered AF AND that they were going to post the following description of AF's treatment on every forum to which they currently subscribe they may find that they have a backup hidden under a rock somewhere or other.

What we need is a formal note from gerry (god bless him)or Greenblood detailing the actions of AF and godaddy, the responses of both parties etc. etc. which can be circulated to all and sundry.

I agree. I have already made comments on my facebook profile and would quite happily back it up with other posts elsewhere.

Geez, I thought some of the people I work with were incompetent. This F-UP by godaddy is just right off the scale. FFS, who deletes backups?
I know most of it could encourage more communication rather than the search function, but Christ, they're going to get some good references out of this.
I better stop now before I get banned on my first post.
BTW Thanks to all who are managing the fight, flight & relocation. You are magic.
Stu

There's a whole site dedicated to to the efforts of GoDaddy: NoDaddy.Com (Exposing the Many Reasons Not to Trust GoDaddy with Your Domain Names).

Looks like a place for gibgib to document the facts of our tale of woe.

tim
I'm more vindictive than that I would like to see these b****ds hurt because people pull their support. If we could convince every AFer who reads about the fiasco this mob has created by their own incompetence to post to another forum a note that was Titled 'how godaddy totally screwed one of the top 20 forums in Australia' or similar. Then ask people to cut and past it around any other forum they belong to.
what we need is a straight out rundown of events, conversations, denials etc

Couldn't agree more! I'm already spreading the "good" word wherever I happen to wander. But I would like to be able to back up my opinion with a link to the facts as well.

i dont know the specifics, like that there was a paid for dedicated backup service or not but generally all hosting companies make backups for clients without any form of guarantee, in fact usually the first thing they mention is to make your own backups.

Not really like me, I must be mellowing with age.
But I'd advise caution before hurling accusations around the place.

Probably best to leave things to the folk 'in the know'?



Mike.

Further to Spar's post I'm not sure how big the overall AF website files are.

Generally with websites the owner or owners colleagues, staff they entrust with username and password can upload and download files which make up the pages.

In our case apart from the domain hosting company we have these on 2 portable 10GB hard drives, a 500GB HD on a desktop computer and another 500GB backup drive. We back up the 10GB portable to the 500GB desktop once a week, copy the desktop to the portable 500GB when the mood strikes. If we had a crash midweek I could probably recover lost document files from GMail attachments. I had TrueImage 2009 for a while. It was a complete waste of time and a total flop when one computer crashed. On that basis I've given up on Mirror Imaging software (which is supposed to restore all your settings) and just been content in worst case to save data.

Must admit have put all my faith email wise into GMail. Finally gave up on Outlook which you need to fiddle around with once the file is past 2GB.
Our current GMail file is around 8GB with emails going back to 2005. (you pay $20 for bigger 25GB capacity)

Depending on how big AF is for example a cheap backup is to email the files to a GMail account.
Safer still a CD rom copy once a week may limit the damage of a crash. With the low cost of these my IT guys recommend non rewrites.

I'm sure there are some experienced IT guys on AF. So this post is just how we go about it here in the spirit of being helpful. Rather than I told you so.