I was very upset yesterday when I wrote the above but after spending some time reading all what you have here i decided to ring a lawyer and i have made a appointment to she him.
Over the phone he said to me some of the exact things that you have printed here of what to do and not to do when dealing with DoChs.
Here goes our money that I put away for a family holiday, spending it on a Lawyer because of one that lied and a aggressive DoChs worker.