I think I might go off and contact a few people over this call for class action thing.

Ha ha - I want to actually see someone take docs to court and WIN. Then it will open the flood gates.

I wrote as the last paragraph of my official complaint about how docs operated in our lives, which by the way I still have not heard anything about -

"It is plain to see that one day if this sort of unprofessional practice continues then the Queensland government is going to find themselves liable through class action.
It will be a scramble to find who to point and shift the blame to when The Queensland Department of Child Safety is reined in for investigation."